Your Privacy is Important to Us

The Ashland University Student Health Center is committed to protecting the information you share with us. This Privacy Statement explains the types of information we keep, how we use it and how we protect your information. You will be notified of any changes in this Privacy Statement as required by law.

Ashland University wordmark

Privacy Statement

Protecting Your Personal Health Information (PHI)

The Student Health Center takes the security of your personal health information very seriously and has established strict standards and procedures to prevent unauthorized access to your PHI. Only authorized personnel within the Student Health Center who are directly involved in your care may access your PHI. These individuals are trained to handle confidential information and must abide by the terms of our confidentiality agreement.

Your Rights with Respect to Your PHI

In consideration of the law and your personal security regarding your PHI, you have the right to:

  • Request restrictions on the usage or disclosure of your PHI
  • Receive confidential communications of your PHI
  • Inspect and copy your PHI. Note that the Student Health Center has the right to charge a reasonable fee based on the costs of copying, posting and preparing the documentation as agreed upon in advance
  • Amend your PHI
  • Receive an account of disclosures of your PHI

Information We Keep

The Student Health Center keeps the following information (including PHI) on file:

  • Information you provide during a Student Health Center visit
  • Treatment you receive during a Student Health Center visit 
  • Immunization records you provide to the Student Health Center 
  • Information we receive from other healthcare providers

Information We May Disclose

The Student Health Center does not disclose any PHI or personal, non-public information about students or former students to anyone, with two exceptions:

  • With your written authorization we will, when necessary, share the minimum amount of information required for any person(s) or healthcare provider(s) you designate.
  • We will share PHI under court order as required by law.


If you feel that your privacy rights and personal security have been violated, you may file a complaint with the director of the Student Health Center and/or the secretary of the Department of Health and Human Services. For more information, contact the Student Health Center.

Additional information on healthcare privacy laws is available through the U.S. Department of Health and Human Services.

Contact Information